Privacy Policy

Last Updated: [Insert Date]

At IceEdge Sales Store (“we,” “us,” or “our”), we are committed to protecting the privacy of our customers—competitive figure skaters, coaches, and skating enthusiasts worldwide. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website iceedgestore.com or make a purchase from us.

1. Information We Collect

We collect information that helps us provide our premium skating products and personalized service:

• Personal Information: Name, email address, shipping address, phone number, and payment details when you make a purchase of our blades, dresses, or accessories.
• Transaction Data: Purchase history, products ordered (such as Eclipse Blades or Chloe Noel dresses), and payment method details.
• Technical Data: IP address, browser type, device information, and browsing behavior on our site.
• Communication Data: Correspondence when you contact our customer service at [email protected].

2. How We Use Your Information

We use your data with the same precision we apply to crafting our skating equipment:

• To process and fulfill your orders for blades, boots, or skating apparel
• To provide customer support for competitive skaters with urgent equipment needs
• To improve our product offerings (like our Blade Blankies or Bunga Pads) and website experience
• To send transactional emails (order confirmations, shipping updates)
• To detect and prevent fraud, especially for high-value items like Boot + Frame Mounted Sets
• To comply with legal obligations regarding international sales

3. Data Sharing and Disclosure

We treat your information with the same care we apply to our premium products:

• Service Providers: We share data with payment processors (Visa, MasterCard, PayPal) and shipping carriers to complete your order.
• Legal Requirements: We may disclose information if required by law or to protect our rights.
• Business Transfers: In case of merger or acquisition, customer data may be transferred.
• International Transfers: As we serve customers globally (excluding some Asian and remote regions), data may be processed outside your country.

We never sell your personal information to third parties.

4. Data Storage and Security

We protect your data with the same dedication we apply to crafting secure blade covers:

• SSL encryption for all data transmissions
• Secure storage with access limited to authorized personnel
• PCI-DSS compliance for payment information
• Regular security assessments of our systems

While we implement these measures, no system is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have rights regarding your personal data:

• Access: Request a copy of your personal data we hold
• Correction: Update inaccurate or incomplete information
• Deletion: Request deletion of your personal data, subject to legal requirements
• Opt-Out: Unsubscribe from marketing communications
• Restriction: Request limitation of how we use your data

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies—like the precision in our blade engineering—to enhance your experience:

• Essential Cookies: Necessary for site functionality and checkout process
• Analytics Cookies: Help us understand how skaters use our site to improve our offerings
• Preference Cookies: Remember your settings for future visits

You can manage cookie preferences through your browser settings.

7. Children’s Privacy

While we sell products for young skaters (like Critter Covers and Chloe Noel dresses), we do not knowingly collect personal information from children under 13 without parental consent.

8. Changes to This Policy

We may update this policy periodically. The updated version will be posted on our website with a new effective date.

Thank you for trusting IceEdge with your skating needs and your personal information. We value your privacy as much as we value the performance and elegance of our products.

The IceEdge Team
Where Performance Meets Elegance